Top Questions

• How can I retrieve my license information?
  
• Can I pay via PayPal?
  
• What are your ordering options?
  
• How much time does it take for my license to arrive?
  
• How do I inform Pointstone about my new email address?
  
• Resending a Lost Registration ID
  
• Pointstone software and 64-bit compatibility
  
• What Pointstone products are compatible with Windows 7?
  
• Can I pay with Visa / Mastercard / AmEx / Check / etc.?
  
• The message "User Name and License Code do not match" shows up, when trying to activate my copy. What can I do?
  
• Is it secure to buy the discounted programs from the websites that are not yours?
  
• I have a technical question concerning the use of a Pointstone product. What should I do?
  
• I got a notification that the license key that I used is illegal, even though I've registered my program. Now it is back in trial mode. What should I do?
  
• The product tells me that I have few trial days left, but I have already bought my license? What can I do about this?
  
• Will I receive product upgrades or updates?